If you are using a 32-bit operating system, Adobe recommends that you upgrade to either:
Adobe CS5 has a “three versions back” policy – meaning back to After Effects 7 at the most, and following that, CS3 (After Effects 8) or CS4 (After Effects 9). So if you want to buy After Effects CS4 or Premiere Pro CS4 standalone, or upgrade to CS4 Production Premium, your best bet is to look for an Adobe Authorized Reseller/Retailer. Important: Be sure to install the recent updates for After Effects CS5 and Adobe Media Encoder. These updates fix many bugs. If you encounter a problem not mentioned here, submit a detailed bug report. You can also visit the After Effects user-to-user forum for assistance. See the After Effects 10.0.2 release notes for other known issues. By Adobe Systems. Whether you're working in broadcast and film or delivering work online and to mobile devices, Adobe After Effects CS5.5 software enables you to create groundbreaking motion.
- 64-bit edition of Windows Vista Home Premium, Business, Ultimate, or Enterprise
- 64-bit edition of Windows 7 Home Premium, Professional, or Ultimate
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To ease the transition to a 64-bit operating system, Master Collection CS5.5 includes a support package that contains 32-bit versions of Adobe Premiere Pro CS4 and After Effects CS4.
Until you upgrade to a compatible 64-bit operating system, you can install and use the 32-bit support package included with your purchase. After you upgrade to a qualified 64-bit operating system, you can install and use Adobe Premiere Pro CS5.5 and After Effects CS5.5.
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Important: If you are upgrading from Production Premium CS4 or Master Collection CS4 you can continue to use your existing installations of After Effects CS4 and Adobe Premiere Pro CS4, including OnLocation and Encore. You do not need to install the 32-bit support package.
If you are upgrading from a standalone version of Adobe Premiere Pro CS4 or After Effects CS4, you must uninstall it before you can install the 32-bit support package. This is because standalone versions of Adobe Premiere Pro CS4 and After Effects CS4 do not include Dynamic Link. To benefit from the workflow enhancements of Dynamic Link you must install the 32-bit Support package included with your purchase.
To uninstall Adobe Premiere Pro CS4 or After Effects CS4:
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- (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
- (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
- Insert the Adobe Creative Suite 5.5 Content Disc into your machine and open the Adobe After Effects CS4 and Premiere Pro CS4 for Windows 32 bit folder and then the Adobe CS4 folder.
- Double-click Setup.exe.
- Follow the onscreen instructions to install the 32-bit support package.
- When prompted to enter a serial number, enter your 32-bit support for CS5.5 Production Premium and Master Collection serial number to complete the installation.